Responsible Gaming
at 1917tk

1. Our Approach to Responsible Gaming

At 1917tk, responsible gaming is not a box to tick — it is a core part of how we operate. We believe that online betting and casino entertainment should be a positive, recreational activity that adds excitement to everyday life. Whether you are following the Bangladesh Tigers in a T20 World Cup match, enjoying a BPL cricket betting session, or spinning through our slots library, your experience should always remain within boundaries you control.

We recognise that for a small number of players, gambling can shift from entertainment to a compulsive behaviour that causes genuine harm — financially, emotionally, and socially. 1917tk is determined to minimise that risk for every player on our platform, regardless of whether they are based in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, or anywhere else across Bangladesh.

Our responsible gaming framework is built around three core principles: Prevention (tools and education to help players stay in control before problems develop), Early Intervention (proactive monitoring and support when patterns suggest a player may be at risk), and Crisis Response (immediate account suspension, self-exclusion, and referral to professional support services when a player reaches out for help).

2. Age Restriction — 18+ Only

1917tk strictly prohibits access to its platform by anyone under the age of 18. This is a non-negotiable policy that applies to every player, regardless of location within Bangladesh. By registering an account on 1917tk, you confirm that you are at least 18 years of age and that you are legally permitted to participate in online gambling activity.

Age Verification Process

All new accounts are subject to Know Your Customer (KYC) identity verification before withdrawals are approved. As part of this process, players are required to submit a copy of a valid National Identity Card (NID) or passport confirming their date of birth. Any account where the player is found to be under the age of 18 will be permanently closed and all funds returned to the verified payment source.

Protecting Minors

If you share a device with younger family members, we strongly recommend using parental control software to restrict access to online gambling websites. Popular options compatible with Bangladeshi mobile devices and home networks include:

• Net Nanny — cross-platform parental controls for Android, iOS, and Windows;
• Google Family Link — free Android parental controls available on most Bangladeshi smartphones;
• Your internet router's built-in parental controls — many modern routers used by Grameenphone, Robi, Banglalink, and Teletalk subscribers include content filtering features accessible via the router admin panel.

Never share your 1917tk login credentials with anyone, including family members. If you suspect that a minor has accessed your account, contact our support team immediately at [email protected] or via live chat.

3. Deposit Limits

Deposit limits are one of the most effective practical tools for maintaining control over your gambling spend. 1917tk allows every registered player to set a personal deposit cap at the daily, weekly, or monthly level, denominated in Bangladeshi Taka (৳).

How to Set a Deposit Limit

1. Log in to your 1917tk account and navigate to the Account Settings section.
2. Select Responsible Gaming from the settings menu.
3. Choose Deposit Limits and select your preferred period: daily, weekly, or monthly.
4. Enter the maximum amount in ৳ (Bangladeshi Taka) that you wish to deposit within that period.
5. Confirm the limit. It takes effect immediately — no waiting period applies when lowering your limit.

Once you have reached your deposit limit for the applicable period, 1917tk's system will automatically block any further deposit attempts — including via bKash, Nagad, Rocket, Upay, and bank transfer — until the period resets. You will receive an on-screen notification confirming this.

4. Time-Out Feature

A time-out is a short-term voluntary break from 1917tk. It is designed for players who feel they need some distance from gambling activity without committing to a longer self-exclusion period. A time-out is the right choice if you want to pause, reset, and return to gambling in a more measured way.

Available Time-Out Periods

• 24-Hour Time-Out — A single-day break, ideal if you have had an unusually intense session and simply need to step back overnight.
• 48-Hour Time-Out — A weekend break or a two-day reset period.
• 7-Day Time-Out — A full week away from the platform, giving you space to reflect on your gambling habits.
• 30-Day Time-Out — A month-long break recommended for players who notice early warning signs of problematic play.

During a time-out, your 1917tk account is temporarily suspended. You will not be able to log in, place bets, play casino games, or make deposits or withdrawals. All marketing communications from 1917tk are also paused for the duration of your time-out. Your account balance, bonus balances, and account history are preserved and will be fully accessible when your time-out expires.

To activate a time-out, go to Account Settings → Responsible Gaming → Time-Out, or contact our live chat support team who can apply it immediately on your behalf.

5. Self-Exclusion

Self-exclusion is the most serious responsible gaming tool available on 1917tk. It is designed for players who recognise that their gambling has become harmful and who need to stop accessing the platform for an extended period or permanently. 1917tk treats every self-exclusion request with the highest priority — it is processed without delay and without pressure to reconsider.

Self-Exclusion Periods

• 6-Month Self-Exclusion — The minimum self-exclusion period. Cannot be reversed or shortened for any reason during the active period.
• 1-Year Self-Exclusion — Recommended for players who have experienced repeated episodes of problematic gambling.
• 5-Year Self-Exclusion — A long-term commitment for players whose gambling is causing serious financial or personal harm.
• Permanent Self-Exclusion — Irreversible closure of your account. Once activated, this cannot be undone. Recommended for players who wish to stop gambling entirely and permanently.

What Happens During Self-Exclusion

• Your account is immediately locked and inaccessible;
• All pending bets are voided and stakes returned to your registered payment method;
• Any remaining balance is returned to your verified bKash, Nagad, Rocket, or bank account within 3 working days;
• You are removed from all 1917tk marketing lists — no promotional emails, no SMS notifications;
• Any attempt to re-register with a new account during the exclusion period will result in the new account being closed and any deposits returned.

6. Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise — especially in yourself. The following signs may indicate that gambling has shifted from entertainment to a harmful behaviour. If you recognise any of these patterns in yourself or someone you know, we strongly encourage you to reach out to our support team or one of the external organisations listed in the Getting Help section below.

• Chasing losses — Placing additional bets with the intention of winning back money you have already lost, even when you had planned to stop.
• Gambling beyond your budget — Spending more on gambling than you can comfortably afford, or using money intended for essential expenses such as rent, food, utilities, or loan repayments.
• Difficulty stopping — Finding it hard to stop gambling once you have started, even when you want to or when you have reached your planned limit.
• Hiding your gambling — Feeling the need to conceal the amount of time or money you spend gambling from family members, friends, or colleagues.
• Borrowing money to gamble — Borrowing money from family, friends, or financial institutions specifically to fund gambling activity.
• Neglecting responsibilities — Missing work, neglecting family responsibilities, or withdrawing from social activities because of time spent gambling.
• Mood dependence on gambling — Feeling restless, irritable, or anxious when you are not gambling, or using gambling as a way to escape negative emotions or stress.
• Escalating stakes — Needing to bet larger and larger amounts to achieve the same level of excitement or satisfaction.

7. Self-Assessment

The following questions are adapted from widely used responsible gambling screening tools. Answer them honestly — your responses are private and are not stored or shared. If you answer "Yes" to three or more questions, we encourage you to take a break and speak with our support team.

8. Getting Help

If you believe that gambling has become a problem for you or someone close to you, please do not hesitate to reach out. Help is available — both through 1917tk directly and through professional support services. All conversations are treated with complete confidentiality.

Contact 1917tk Support

Our support team is available around the clock to assist with any responsible gaming request — whether that is setting a deposit limit, activating a time-out, or initiating self-exclusion.

• Live Chat: Available 24/7 directly on the 1917tk platform — the fastest way to reach us.
• Email: [email protected] — responses within 2 hours during peak hours (BST, UTC+6).

Talking to Someone You Trust

Sometimes the most important first step is simply telling someone you trust — a family member, a close friend, or a colleague — that gambling has become a concern. In Bangladeshi culture, this can feel difficult, but reaching out is a sign of strength, not weakness. The people who care about you will want to help.

Practical Steps You Can Take Right Now

1. Log in to your 1917tk account and set a deposit limit that reflects what you can genuinely afford to spend on entertainment each month.
2. Enable session time reminders so you receive regular prompts about how long you have been playing.
3. Review your activity statement to see your actual spend over the past 30 days — the numbers are often more revealing than memory alone.
4. Activate a time-out if you feel you need a break but are not ready for full self-exclusion.
5. Contact our support team via live chat or email if you want to discuss your options confidentially. There is no pressure and no judgment.
6. Speak to a professional counsellor if your gambling is causing serious financial or emotional distress. Many organisations offer free or low-cost support services.

Responsible Gambling Tips for Everyday Play

• Always decide on a budget before you start a session — and stick to it, whether you win or lose.
• Never gamble when you are tired, emotionally upset, under stress, or under the influence of alcohol.
• Treat gambling as entertainment, not as a way to make money or solve financial problems.
• Take regular breaks — step away from the screen every hour and do something unrelated to gambling.
• Keep track of time. It is easy to lose track during an engaging cricket betting session or casino game.
• Remember that the house always has a mathematical edge. No betting system or strategy can guarantee consistent profits over the long term.
• Keep gambling a small part of your leisure time. Maintain other hobbies, social activities, and relationships outside of the platform.
• Celebrate wins proportionately — a big win does not mean you will keep winning. Return to your pre-set budget for your next session.