1917tk Frequently
Asked Questions

1917tk requires a copy of your National Identity Card (NID) or valid passport to complete KYC (Know Your Customer) verification. You may also be asked to provide a selfie holding the document to confirm identity. Verification is required before your first withdrawal is processed. Players who submit complete, legible documents typically receive approval within 24 hours during business days (BST, UTC+6).

You can reset your 1917tk password by clicking the "Forgot Password" link on the login page and entering the mobile number or email address registered to your account. A one-time reset link or OTP code will be sent to that contact. If you no longer have access to your registered mobile number, contact our support team via live chat or email at [email protected] for assisted account recovery.

No — 1917tk strictly permits one account per player. Duplicate accounts are a violation of the Terms & Conditions and may result in the closure of all associated accounts and forfeiture of any bonus balances. If you have accidentally created two accounts, contact support immediately to merge them. Multiple accounts are also flagged as potential bonus abuse, which can affect your account standing permanently.

To permanently close your 1917tk account, contact our support team via live chat or email at [email protected] and request account closure. Any remaining balance will be returned to your verified bKash, Nagad, or bank account within 3 working days. If your reason for closing is gambling-related, we encourage you to consider our self-exclusion tool instead — it provides the same protection while preserving your account data if you ever seek professional support and wish to review your history.

bKash deposits on 1917tk are credited to your account balance within 1 to 5 minutes in most cases. The process is fully automated — once bKash confirms the transaction on their end, 1917tk's system updates your balance instantly. During peak hours (evening matches, BPL fixtures), processing may occasionally take up to 10 minutes. If a deposit has not appeared after 15 minutes, contact live chat with your bKash transaction ID for immediate assistance.

The minimum deposit on 1917tk is ৳200 BDT across all supported payment methods including bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳500 BDT. These low thresholds are designed to make the platform accessible to players across all income levels in Bangladesh. There is no maximum single deposit limit unless a personal deposit cap has been set via your responsible gaming settings.

Withdrawals to Nagad are typically processed within 30 minutes to 3 hours once your account has been fully KYC-verified. First-time withdrawals may take slightly longer as our team performs a standard security review. Bank transfer withdrawals to Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank may take 1–2 working days depending on the receiving bank's processing schedule. All withdrawal times are based on Bangladesh Standard Time (BST, UTC+6).

1917tk does not charge any platform-side fees on deposits or withdrawals. However, your mobile financial service provider — bKash, Nagad, Rocket, or Upay — may apply their standard transaction charges as per their own fee schedule. We recommend checking your provider's current rate card for large transfers. Bank transfer withdrawals are also free on the 1917tk side, though your receiving bank may levy an inward remittance processing fee.

A pending deposit usually means the payment gateway is awaiting confirmation from your mobile financial provider. Wait 15 minutes and refresh your account balance. If the deposit remains pending after 15 minutes, do not attempt a second payment. Instead, contact 1917tk live chat and provide your transaction reference number (TrxID from bKash/Nagad/Rocket), the exact amount in BDT, and the time of transaction. Our team will trace and credit the payment manually if confirmed on the provider's end.

1917tk offers a wide range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC ODI World Cup, Bangladesh Tigers home and away series, and other major bilateral fixtures. Available markets include match winner, top batsman, top bowler, total runs, fall of next wicket, over/under run totals, method of dismissal, and live in-play ball-by-ball betting. Odds are updated in real time and displayed in decimal format with BDT stake inputs.

All slot games on 1917tk use certified Random Number Generators (RNGs) supplied by regulated game studios including Pragmatic Play, NetEnt, Microgaming, and Spribe. Return to Player (RTP) percentages vary by title — most Pragmatic Play slots carry RTPs between 95% and 97%, which you can verify in the individual game's information panel before playing. 1917tk does not alter the base RTP of any game supplied by its software providers.

Yes — 1917tk is fully optimised for mobile play directly in your browser, compatible with all major Android and iOS devices popular in Bangladesh (Samsung Galaxy, Realme, Xiaomi, iPhone, and others). No app download is required; simply open your mobile browser, navigate to the site, and log in. The mobile interface adapts automatically to your screen size, and all games — including live cricket betting, slots, and live casino — run smoothly on standard 4G connections provided by Grameenphone, Robi, Banglalink, and Teletalk.

If a cricket match is abandoned, cancelled, or reduced significantly due to rain or other external factors before the minimum number of overs required for an official result is completed, most pre-match bets on 1917tk are voided and stakes returned to your account balance. In-play bets placed on completed events (a specific over, for example) are settled on the actual result of that event. Full settlement rules are detailed in the Sports Betting section of the Terms & Conditions.

Pearls of Bingo is a dedicated bingo game category on 1917tk offering a variety of bingo room formats, ticket price points in BDT, and progressive jackpots. Games run on a fixed schedule throughout the day (BST, UTC+6), with rooms open to players at different stake levels. The game is browser-based and works on both desktop and mobile. New players can check the Pearls of Bingo page for the current schedule, active rooms, and ticket pricing.

1917tk offers a welcome bonus to newly registered players on their first qualifying deposit. The current offer is available to all players who complete account verification and make a minimum deposit of ৳500 BDT. Bonus amounts and match percentages are displayed on the promotions section of the platform and are updated regularly around major cricket events such as BPL season openers and ICC tournaments. Always check the current terms before depositing to confirm the active offer.

A wagering requirement (also called a playthrough requirement) means you must place bets totalling a certain multiple of your bonus amount before the bonus can be withdrawn as real cash. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to wager a total of ৳10,000 before the bonus converts to withdrawable funds. On 1917tk, different game types contribute differently to wagering — cricket bets and slots typically contribute 100%, while live casino games may contribute a lower percentage. Full contribution rates are listed in each promotion's specific terms.

Yes — 1917tk periodically offers free spins promotions on selected Pragmatic Play and other partner studio slots, typically tied to new game launches, seasonal events (Eid, BPL season, Pohela Boishakh), or as part of reload bonus packages for existing players. Free spins winnings are subject to wagering requirements before withdrawal. The number of free spins, the eligible game, and the per-spin value are all specified in each promotion's individual terms. Check the promotions section of your 1917tk account for the current active free spins offer.

A 1917tk bonus may be cancelled or forfeited for several reasons: making a withdrawal before completing the wagering requirement, violating the one-account-per-player rule, attempting to exploit bonus terms through low-risk hedging strategies, or failing to complete wagering within the bonus validity window (typically 7–30 days depending on the promotion). If you believe a bonus was removed in error, contact support at [email protected] with your account details and the bonus reference for a manual review.

1917tk is a secure online entertainment platform that uses 256-bit SSL encryption to protect all player data and financial transactions. All casino games are supplied by certified game studios with independently verified RNGs, ensuring fair and unbiased outcomes. The platform supports BDT transactions via trusted Bangladeshi payment methods including bKash and Nagad, and operates a transparent responsible gaming framework with verifiable player protection tools. As with all online gambling, players should exercise personal caution and gamble within their means.

To self-exclude from 1917tk, contact our support team via live chat or email [email protected] and request self-exclusion. State your preferred exclusion period — the minimum is 6 months, and permanent exclusion is also available. Your account will be suspended within minutes of your request, and any remaining balance will be returned to your verified payment method. During the exclusion period, you will not be able to log in, deposit, or receive any promotional communications from 1917tk.

1917tk provides a full suite of responsible gaming tools accessible directly from your account dashboard: deposit limits (daily, weekly, and monthly caps in BDT), session time reminders, reality check pop-ups at intervals you choose, time-out periods from 24 hours up to 30 days, and permanent self-exclusion. You can also request a complete account activity statement at any time to review your actual spending history. All tools take effect immediately upon activation. Visit our dedicated Responsible Gaming page for step-by-step instructions on each tool.